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Who is really paying you?

Find out who pays you before you decide who to build for · 14 min

In 2019 a streaming company asked investors for $10–20 million. They wanted a different part of it: a unit of fewer than thirty staff bringing 80% of the revenue for 25% of the costs. Over its first ten years, its founder writes, the company spent about $100 million with a different customer as its goal. Who really pays you?

Takeaways

  • By its founder's own account, Iroko TV raised thirty-five million dollars and spent about a hundred million over ten years, with paying viewers as its goal; it left Nigeria in two thousand and twenty-three. A sister business with fewer than thirty staff, selling films and channels to pay-television companies on contracts of three to five years, was bringing eighty percent of the revenue for a quarter of the costs when its numbers were separated out for the two thousand and nineteen fundraise.
  • The person who uses your work and the person who pays for it are often different people, and you may not see which is which until you separate the numbers. That is our reading of one founder's hindsight; he also names richer rivals and a falling currency, and viewers abroad did subscribe.
  • Something to try: before Friday, list every payment you received last month, write beside each the kind of customer who paid, add up each kind with the work it took, and ask one more customer of the best-paying kind to buy. No sales yet? Ask someone who sells the nearest thing who pays them.

Chapters

  1. The unit nobody was watching0:17
  2. Win the viewers1:40
  3. What it cost3:21
  4. Fewer than thirty people4:27
  5. One page, nine boxes6:40
  6. Count who paid9:05
  7. The answer11:22

References

  1. Njoku, J. (njoku.org) — Streaming in Nigeria. Did the market win?(2025)
  2. Bodunde, D. (TheCable Lifestyle) — We spent $100m trying to win, says Jason Njoku on IrokoTV shutdown(2025)
  3. de Waal, M. (Mail & Guardian) — Nollywood and the net: A love story(2011)
  4. Digital TV Europe — Africa's iRokotv passes half million registered users in six months(2012)
  5. De Comarmond, C. (AFP, in Mail & Guardian) — Hard work pays off for founder of 'Nollywood Netflix'(2014)
  6. Osterwalder, A. & Pigneur, Y. (Strategyzer) — Business Model Generation(2010)
  7. Osterwalder, A. (Wiley, via O'Reilly) — Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengers(2010)
  8. Strategyzer — Business Model Canvas – Download the Official Template(2026)
  9. Strategyzer (support article) — How do I use the Revenue Streams building block of the Business Model Canvas?(2026)
  10. Rochet, J.-C. & Tirole, J. (Journal of the European Economic Association 1(4), 990–1029) — Platform Competition in Two-Sided Markets(2003)
  11. Rochet, J.-C. & Tirole, J. (Toulouse School of Economics record) — Platform Competition in Two-Sided Markets(2003)